As hospitality operators look for smarter, more scalable tools to streamline operations and boost guest experience, two names often come up in the conversation: Jurny and Guesty.
Both platforms promise to simplify short-term rental and boutique hotel management—but they take very different approaches.
So how do they stack up?
In this guide, we compare Jurny vs. Guesty across automation, pricing, usability, and support—so you can choose the right property management software for your business.
What Is Guesty?
Guesty is a well-funded legacy platform that offers an all-in-one property management system (PMS) for short-term rental professionals, vacation rental firms, and some hotel operators.
Founded in 2013, Guesty has raised over $410 million in funding, with a platform built to serve everything from Airbnb hosts to enterprise property managers.
Core offerings include:
- Multi-channel distribution (Airbnb, Vrbo, Booking.com, etc.)
- Task management and automation tools
- Guest communication via a unified inbox
- Add-ons like GuestyPay, Yield management, and a direct booking engine
- Enterprise API and custom analytics (on top-tier plans)
What Is Jurny?
Jurny is a next-generation, AI-powered property management platform designed for boutique hotels, STR operators, and lean hospitality teams.
Our system combines PMS, guest communication, IoT control, and pricing automation in one beautifully simple dashboard—with built-in AI that automates up to 90% of daily tasks.
Key features:
- AI assistant (Nia) that automates messaging, task scheduling, and pricing
- Smart lock and thermostat integration (native, not third-party)
- Direct booking website builder and branded guest app
- Freemium model and clear pricing ($0–$99/month)
- Designed for quick setup with minimal tech overhead
Guesty vs. Jurny: Quick Comparison Table
|
Feature |
Jurny |
Guesty |
|
AI Automation |
✅ Built-in (Nia) |
✅ Limited (ReplyAI only for messaging) |
|
Smart Device Control |
✅ Native IoT hub |
❌ Requires integrations |
|
Guest App |
✅ Included |
❌ Not offered |
|
Pricing Model |
✅ Transparent, freemium available |
❌ Custom quote-based pricing |
|
Learning Curve |
✅ Plug-and-play |
❌ Complex, requires training |
|
Customer Support |
✅ Email & chat, intuitive UX |
✅ 24/7 support team |
|
Target Users |
Boutique hotels, lean PMCs |
Enterprise PMCs, multi-region ops |
Why Growing Hospitality Brands Are Choosing Jurny
1. Automation That Actually Replaces Manual Work
While Guesty offers some automation, it often relies on multiple third-party integrations or add-ons to achieve full coverage.
Jurny’s automation is built-in, powered by Nia—our AI engine that handles:
- Guest check-in instructions
- Cleaning schedules
- Dynamic pricing adjustments
- Review response
- Maintenance alerts
No separate Zapier setups. No clunky workarounds. Just results.
2. Transparent, Scalable Pricing
With Guesty, pricing can vary drastically by portfolio size. Many users report surprise add-on fees, onboarding charges, and vague enterprise plans.
Jurny’s model is refreshingly simple:
- Free Tier: Perfect for getting started
- Basic Plan ($49/month): Adds a direct booking site, integrations
- Pro Plan ($99/month): Unlocks the full stack—smart lock automation, dynamic pricing, AI assistant, and more
No hidden fees. No sales calls to get started.
3. Built for the Modern Hospitality Stack
Most operators today juggle smart locks, OTA platforms, cleaners, and guest messaging—all in separate apps.
Jurny brings everything under one roof:
- Native IoT integrations (smart locks, thermostats)
- Built-in guest mobile app
- Unified inbox and AI guest messaging
- Direct booking engine included
Guesty, by contrast, requires several third-party tools for these features, adding complexity and cost.
Who Should Choose Guesty?
Guesty may be the right fit if:
- You're managing 200+ units across multiple regions
- You have a dedicated operations or tech team
- You need advanced custom reporting or an enterprise API
If you're a large, legacy PMC with enterprise-scale needs and deep budgets, Guesty offers the infrastructure.
Who Should Choose Jurny?
Jurny is ideal if:
- You're a boutique hotel, vacation rental operator, or startup PMC
- You want to scale without hiring a huge team
- You value automation, simplicity, and affordability
For lean teams and fast-growing operators, Jurny delivers modern tools, smarter workflows, and faster ROI.
Final Thoughts
Guesty might be a giant in the space—but size isn’t everything.
In 2025, property managers are rethinking what they really need from their PMS. And for many, the answer is clear:
✅ Less complexity
✅ More automation
✅ Fair pricing
✅ Built-in intelligence
That’s why more hospitality professionals are switching from Guesty to Jurny.
👀 Ready to See Jurny in Action?
Join thousands of operators using Jurny to automate operations, delight guests, and boost revenue—without the enterprise overhead.
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