Let’s be honest—as a short-term rental (STR) host or property manager (PM), you’re not just offering a place to stay. You’re curating a guest experience. And in today’s market, that experience can (and should) come with high-margin upsells that boost revenue without adding operational drag.
Thanks to platforms like Jurny, many of these upsells can be fully automated through AI and in-app guest journeys. Here are the top 10 upsells that deliver exceptional value—for both your guests and your bottom line.
1. Early Check-In / Late Check-Out
💡 Why it works: Flexibility is highly valued by guests, especially those with inconvenient flight schedules or unexpected delays. Offering early check-in or late check-out enhances convenience and can lead to positive reviews.
💰 Pricing: Typically ranges from $20 to $50+, depending on location and demand.
📈 Industry Insight: According to a survey by Deloitte, 59% of travelers prioritize flexibility when making travel plans, indicating a strong preference for adaptable check-in and check-out options.
📍 When to offer:
- Early Check-In: Send an offer 24–48 hours before the scheduled arrival if the unit is available.
- Late Check-Out: Offer the night before departure or the morning of, provided the next check-in allows.
🚀 Pro Tip: Utilize Jurny’s AI-powered In-App Upsells to automatically present these options based on real-time availability, ensuring seamless operations and increased per-reservation revenue.
2. Airport Transfers & Local Transportation
💡 Why it works: Providing seamless transportation solutions eliminates the stress of navigating unfamiliar areas, offering guests peace of mind upon arrival and departure.
💰 Pricing: Can be set as a flat fee or include a markup on third-party services.
📈 Industry Insight: The convenience of pre-arranged transportation can significantly enhance guest satisfaction, leading to repeat bookings and positive word-of-mouth.
📍 When to offer:
- Immediately after booking confirmation.
- A reminder 72 hours before arrival with detailed route information.
🚀 Pro Tip: Integrate with local providers or embed transport options into your Jurny Guest Web App for instant booking capabilities, enhancing the guest experience from the outset.
3. Romantic Add-Ons (Roses, Wine, Candles)
💡 Why it works: Tailoring experiences for special occasions adds a personalized touch that guests appreciate, making their stay memorable.
💰 Pricing: Ranges from $50 to $100+, depending on the presentation and items included.
📈 Industry Insight: Personalized experiences contribute to higher guest satisfaction and can justify premium pricing.
📍 When to offer:
- Inquire about special occasions during the booking process.
- Send a personalized offer 7 days before arrival if an occasion is noted.
🚀 Pro Tip: Bundle these elements into a Celebration Package and automate pre-arrival offers via Jurny's direct booking engine or post-booking emails, streamlining the process for both hosts and guests.
4. Local Experiences & Tours
💡 Why it works: Guests seek authentic, local experiences that they might not discover on their own.
💰 Pricing: Hosts can earn 10–30% commission or affiliate revenue from these offerings.
📈 Industry Insight: The global market for travel experiences is substantial, with significant opportunities for growth in online bookings.
📍 When to offer:
- 3 days before arrival to assist in planning.
- Include options in digital welcome messages or guidebooks.
🚀 Pro Tip: Incorporate affiliate links from platforms like Viator or GetYourGuide into your Digital Guidebooks, allowing guests to book directly and providing you with additional revenue streams.
5. Grocery or Fridge Stocking Service
💡 Why it works: Arriving to a stocked fridge offers immediate comfort, especially after long journeys.
💰 Pricing: Typically involves a base fee plus the cost of items, or tiered packages.
📈 Industry Insight: Convenience services like grocery stocking can significantly enhance the guest experience, leading to positive reviews and repeat bookings.
📍 When to offer:
- 72 hours before arrival, with a follow-up 24 hours out if not yet selected.
🚀 Pro Tip: Leverage Jurny’s Nia Copilot to suggest upsells like “Breakfast Basket” or “Kid-Friendly Snacks” based on the guest profile and booking details, personalizing the experience.
6. Mid-Stay Cleaning or Linen Change
💡 Why it works: For longer stays, guests appreciate the option to refresh their living space.
💰 Pricing: Ranges from $30 to $100, depending on property size and service scope.
📈 Industry Insight: Offering mid-stay cleaning can enhance guest satisfaction and is often seen as a value-added service.
📍 When to offer:
🚀 Pro Tip: Automate this offer as a one-click option inside your Unified AI Inbox or Web App, integrating cleaning schedules through platforms like Turno for seamless operations.
7. Pet Packages
💰 Pricing: $25–$75 for bundles including treats, bowls, a pet bed, waste bags, and even local pet maps.
📈 Industry Insight: A 2023 study from Statista revealed that 70% of U.S. households own a pet—and “pet-friendly stays” are one of the top 5 filters used on Airbnb.
📍 When to offer:
- During booking when guests select “traveling with pets”
- Reminder email or message 5 days before check-in
🚀 Pro Tip: Promote nearby pet-friendly parks or cafes in your Digital Guidebook, and use AI-powered upsells to detect and respond to pet-related bookings instantly.
8. Spa or Wellness Add-Ons
💡 Why it works: Wellness is no longer a luxury—it’s a travel priority. Guests are seeking restorative, retreat-like experiences.
💰 Pricing: $80–$200 depending on whether it’s a private yoga class, in-home massage, or facial.
📈 Industry Insight: The global wellness tourism market is projected to reach $1.3 trillion by 2025 according to the Global Wellness Institute.
📍 When to offer:
- Day before arrival (“Start your stay relaxed…”)
- Mid-stay upsell trigger for guests with longer bookings
🚀 Pro Tip: Bundle experiences like “Sunset Stretch & Wine” and let Nia Copilot dynamically offer them to qualifying guests, enhancing both experience and ROI.
9. Birthday or Celebration Packages
💡 Why it works: Personal touches during meaningful milestones can drive loyalty, social sharing, and glowing reviews.
💰 Pricing: $50–$150+ for balloons, cake, banners, champagne, and customizable elements.
📈 Industry Insight: Over 45% of short-term rental travelers book for special occasions (birthdays, anniversaries, reunions) according to Airbnb trend reports .
📍 When to offer:
- Ask during booking: “Are you celebrating anything?”
- Follow-up 7 days before arrival if tagged
🚀 Pro Tip: Enable “Build Your Own Celebration” on your Custom Booking Engine so guests can select their preferred extras. Automate with local partners for smooth delivery.
10. Parking or EV Charger Access
💡 Why it works: Especially in urban or remote areas, guaranteed parking or EV access is a huge plus—and guests will pay for the peace of mind.
💰 Pricing: $10–$40/day depending on market demand.
📈 Industry Insight: The number of EVs on the road is expected to quadruple by 2030, making EV access a future-proof amenity.
📍 When to offer:
- At booking (as a filterable option)
- Reminder 48 hours before arrival with detailed instructions
🚀 Pro Tip: Promote this early in your listing description and as a premium upsell during the booking process via Jurny’s In-App Upsells.
🎥 Want to See These Upsells in Action?
We’ve made it simple.
Watch a quick demo of how Jurny automates guest upsells with AI—turning small touches into big revenue.
Final Thoughts
The STR landscape is evolving—fast. And the winners will be those who go beyond just “heads in beds” to deliver personalized, high-converting experiences at scale.
Whether it’s a $40 late check-out or a $200 massage package, every upsell is an opportunity to delight your guests and grow your revenue. With Jurny’s full-stack AI platform—from Nia Copilot to Unified Inbox to In-App Upsells—you can automate it all without lifting a finger.
📈 Ready to unlock new revenue streams?
👉 Book your personalized demo today
📚 Sources & Research
- Statista – Pet Ownership in the U.S.
- Global Wellness Institute – Wellness Tourism Report
- Airbnb Travel Trends & Insights
- IEA – Global EV Outlook 2023
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